Customer Testimonials Collection
Problem: Customers were leaving excellent feedback via email, but there was no incentive for a larger percentage to leave feedback, and the feedback that was left was neither being stored nor presented.
Solution: Daily email job that emails customers two weeks after their order was completed, thanking them for their business and requesting their feedback. Feedback received is then stored for administrators to approve, then presented on the footer of every page, with clickable link to most recent 100 feedbacks and Google Maps integration.
